If you think you might not be able to make a repayment, or have already missed a payment, you can discuss your options with us.
If you feel you're losing control of your finances, there are some practical steps you can follow.
We can talk about the payment options available to you and help you with a plan to deal with any payment problems and arrears.
Your home may be repossessed if you do not keep up repayments on your mortgage.
We will use the information you give us in order to ensure any lending decisions we make are in your best interest. Rest assured, we will never divulge any confidential information you give us to other companies.